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Got Questions?

  • What card types can I process?
    You can process Visa and MasterCard.
  • Do you issue merchant accounts to companies worldwide?
    At this time we can only issue merchant accounts to companies based in the EU.
  • When will I get paid?
    After a 10 day hold period, you will receive your payments daily. All settlements will be done to your Paydek Payment Account in the currency you prefer.
  • How long does it take to be up and running?
    You can start accepting credit cards within 24-48 hours after providing us all required documents
  • What is the difference between 3rd Party Merchant Account and
    Direct Merchant Account?

    If you want to start accepting credit cards in as little as 48 hours and do not want the headache of dealing with the merchant acquirer bank, then 3rd Party Merchant Account from Paydek is the way to go. This solution is ideal for merchants processing less then 100,000 USD in payments per month.

    A Direct Merchant Account offers better rates but is harder to be approved and the process takes up to 1 month. Your own merchant account also requires you to maintain strict chargeback, fraud and refund ratios in order to keep the account live and avoid hefty fines by the bank and card scheme providers.

  • Do you support trials?
    Yes we do, but only paid trials. The minimum trial price should be at least $2.95.
  • Is there a reserve requirement?
    Yes. An industry standard at least 10% Reserve is withheld by Paydek for 180 Days for all payments processed.